Delivery time and shipping costs
We carefully do our best to deliver the order to you as soon as possible. We try to ship orders placed on working days before 4:00 PM on the same day. There is no delivery on Sunday, so orders placed on Saturday before 4:00 PM will be delivered on Monday. If you place an order on Saturday after 3 p.m., it will be processed on Monday so that you will receive the order on Tuesday.
Orders above € 27.95 are shipped free of charge (even after any returns). For orders under € 27.95, we charge € 7.25 shipping costs. There is an additional shipping surcharge on some items. This concerns items that fall outside the standard shipping size or are too heavy. If there is a surcharge on an item, this will be stated in your shopping cart.
Delivery is via the postman or parcel delivery of various parcel services. In general, the delivery will take place the next working day between 9:00 AM and 6:00 PM. Unfortunately, we cannot guarantee the time of delivery.
Did you miss a delivery attempt or do you want to know what to do if your package is damaged upon receipt? Then go to the page with frequently asked questions .